American Citizen Services

We are offering passback services for American citizens to collect passports and consular report of birth abroad (CRBA) documents off-site rather than coming to the Embassy.

We provide the following U.S. citizenship document passback services:

    1. Passback of U.S. passports
    2. Passback of consular report of birth abroad (CRBA)

Courier Information:

Once you have all the forms, documents and fees ready, print and attach the CRBA checklist (PDF 208 KB) to the application package and send us your application package through Saimon Global Ltd. at the following addresses. Please note that the Consular Section is not responsible for your documents and fees submitted to the courier.  All CRBA and passports must be picked up from Saimon Global Ltd.

Dhaka Office
House 4A, Road 22, (Ground Floor)
Gulshan, Dhaka
Phone: +88 09606 556657

Chittagong Office
Ayub Trade Center (5th Floor)
1269/B Shekh Mujib Road
Agrabad, Chittagong
Phone: +88 09606 556657

Sylhet Office
1/A Ananda Tower (Ground Floor)
Jail Road, Sylhet-3100
Phone: +88 09606 556657

The courier fee for submitting your completed application package at one of Saimon Global Ltd.’s offices is BDT 690(15% VAT is included).

Application tips:

      1. You are required to submit all original documents on the list mentioned above to the courier company. However, if you are unable to submit your original traveling documents (e.g., Passports), you can submit legible copies of all the pages as long as the originals are submitted on the day of the appointment.
      2. The child must be accompanied by one or both parents on the day of the appointment.
      3. Make sure there is no black spot on the forehead of child in their passport photo.
      4. Even if you have submitted some photos as proof of relationship to the courier company, you should bring additional photos to the interview.
      5. Print the form, but please do not use two-sided printing.
      6. When completing the “Mailing address” section on our passport forms, please list an address in Bangladesh.
      7. When completing the “Emergency Contact” section on our passport forms, please list an emergency contact in the United States.
      8. During the processing period, a Consular Officer may also request additional documents in support of your application.

CRBA and Passport Delivery or Pick Up

    1. When the CRBA and passport are ready for pick up, you will receive a notification email from the U.S. Embassy.
    2. Upon receiving this email, you may collect the documents from the Saimon Global Ltd’s office. Don’t forget to bring your fee receipt and ID with you.
    3. As always, you have the option of allowing an authorized person to pick up your passport on your behalf.  The authorized person must bring a government issued ID and will need to complete the authorization form (available at Saimon Global Ltd. and on the U.S. Embassy’s website).
    4. Please see below courier fees for picking up your documents:
    • Saimon Global Ltd., Dhaka: BDT 460(15% VAT is included)
    • Saimon Global Ltd., Chittagong: BDT 690(15% VAT is included)
    • Saimon Global Ltd., Sylhet: BDT 690 (15% VAT is included)

Office Timing

Sun-Thu 9:00 AM to 3:00 PM