No global movement can take place without great teamwork. We want you to join the best team in town to make the trade expand & epitomize the targeted marketplace.

If you have a devotion to work with brilliant, energetic & skillful people & have that competence to serve our purpose, we welcome you. Your career with Saimon Global Ltd is secure & sleek.

Currently we have the following job vacancies

Section: GSA Singapore Airlines

Job Title: Account Manager (Agency Sales)

Job Profile
Responsible for day-to-day sales functions in Bangladesh with a focus on building long-term successful partnerships with designated travel agencies that results in revenue growth and exceeding targets.

Responsibilities

Executing Sales Strategies

    • Support Head of Sales & Marketing in developing and executing sales strategies as well as campaigns to meet revenue and other non-revenue sales targets (e.g. New Distribution Capabilities).

Maximising Revenue

    • Responsible for the growth and maximisation of Singapore Airlines’ revenue in Bangladesh from agency sales.
    • Identify sales opportunities (e.g. new traffic segments) and pursue leads (e.g. MICE Groups)

Managing Sales Activities

    • Weekly Sales Calls to Dhaka-based travel agents.
    • Quarterly Sales Calls to offline travel agents in Chattogram and Sylhet.
    • Organise and conduct Sales Seminars and Product Briefings for appointed travel agents.
    • Use SalesForce SMT to track and monitor agency performance.

Reporting & Analysing Sales Data

    • Prepare monthly sales reports for internal and external stakeholders.
    • Analyse sales data using tools like SalesForce, Tableau, BusinessObjects and MIDT.

Building Successful Relationships

    • Build successful relationships through collaboration with internal stakeholders (station and Head Office) and external stakeholders (trade, authorities).

Job Requirements

  • A graduate degree from a recognised university with a minimum CGPA score of 3 and above;
    OR
  • Minimum 3 years’ sales and marketing experience in the airline/travel industry.
  • Results-focused individual who is able to work both independently and an effective team-player.
  • Excellent communicator (spoken & written Bangla and English) and good interpersonal skills.
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint). Knowledge of Amadeus Reservation Desktop (ARD), SalesForce SMT and Tableau will be an advantage.
  • Prior experience in managing agency sales will be preferred.
  • Fresh graduates are welcome to apply.

Reporting Structure

  • Successful candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd, and will report directly to Head of Sales & Marketing.

Salary
As per Saimon Global policy

Key Dates
Application Deadline: 25 April 2023

You may email your CV to info@saimonglobal.com

Job Title: Customer Services Assistant (Traffic)

Job Profile
Responsible for representing Singapore Airlines in day-to-day frontline customer service and perform airport operation functions at Dhaka Airport (Hazrat Shahjalal International Airport). Successful candidate would be an effective team player who contributes to delivering a world-class travel experience for SIA’s customers.

Responsibilities

Customer Service

    • Delivering outstanding service at each customer contact point on the ground, always giving priority to safety and security, for the comfort and satisfaction of Singapore Airlines’ customers.
    • Process and facilitate customers across various airport touchpoints from check-in, baggage acceptance, boarding and arrival.
    • Handle dispute resolution.

Airport Operations

    • Perform passenger handling and traffic operations at DAC airport, including general flight turnaround activities and irregular flight operations management
    • Liaise and supervise service partners on all matters pertaining to passenger services, ramp activities and security.
    • Ensuring safety standards and hygiene across all facets of airlines operation including conducting periodical audit checks and reporting.

Administration

    • Execute pre- and post-flight administrative duties.
    • Conduct invoice verification
    • Prepare monthly performance reports for internal stakeholders.

Stakeholder Management

    • Facilitate regular engagement with various service handling partners, airport authorities as well as HQ.

Job Requirements

  • A graduate degree from a recognised university.
  • Excellent communicator and good interpersonal skills.
  • Fluent in Bangla and English (spoken & written)
  • Strong customer service orientation.
  • Able to work under pressure in a fast-paced environment.
  • Possess strong problem-solving and analytical skills.
  • Results-focused individual who can work both independently and an effective team-player.
  • Must be able to work a flexible schedule, including odd hours and on weekends and holidays
  •  Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint). Knowledge of Amadeus Customer Management (CM) will be an advantage.
  • Fresh graduates are welcome to apply.

Reporting Structure

  • Successful candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd, and will report directly to Station Manager Dhaka.

Salary
Per company policy

Key Dates
Application Deadline: 1st May 2023

You may email your CV to info@saimonglobal.com