No global movement can take place without great teamwork. We want you to join the best team in town to make the trade expand & epitomize the targeted marketplace.

If you have a devotion to work with brilliant, energetic & skillful people & have that competence to serve our purpose, we welcome you. Your career with Saimon Global Ltd is secure & sleek.

Currently we have the following job vacancies

Section: GSA Singapore Airlines

Job Title: Reservation & Ticketing Assistant

Function: Customer Service (Traffic)
Location: Dhaka Bangladesh (Onsite)
Grade: Assistant

Job Responsibilities

  • Handle flight reservations and ticketing requests for Singapore Airlines customers in-person, over the phone and through email.
  • Support Sales team (internal) as well as travel agencies and corporate clients (external) to resolve reservations & ticketing issues and requests, including seat confirmation.
  • Manage, investigate and respond to customer feedback through email.
  • Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to customers.
  • Sales administration & reporting

Job Requirements

  • 1-5 years relevant working experience in fast-paced customer service environment.
  • Candidate must have a passion for customer service, possess a friendly and pleasant personality, and comfortable working under pressure individually and as part of a team.
  • University graduate with a good command of written and spoken English.
  • Willing to work shifts.
  • Candidates with advanced skills in Microsoft Office and Altea Reservations systems, or previous call centre experience, will be highly regarded.

Key Dates
Application Deadline: 02 January, 2024

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