No global movement can take place without great teamwork. We want you to join the best team in town to make the trade expand & epitomize the targeted marketplace.

If you have a devotion to work with brilliant, energetic & skillful people & have that competence to serve our purpose, we welcome you. Your career with Saimon Global Ltd is secure & sleek.

Currently we have the following job vacancies

Section: GSA Singapore Airlines

Job Title: Reservation & Ticketing Assistant (Town office)

Singapore Airlines Ltd (GSA Saimon Global Ltd)

Vacancy

01

Job Profile
Responsible for representing Singapore Airlines in day-to-day frontline customer service and perform Reservation & Ticketing service at Dhaka Town Office. Successful candidate would be an effective team player who contributes to delivering a world-class travel experience for SIA’s customers.

Responsibilities
Travel Agent & Customer Service
- Delivering outstanding service at each Travel Agent and customer contact point.
- Handle flight reservations & ticketing request for Singapore Airlines Ltd. Customer in-person,
over the phone and through email.
- Support Sales Team(internal) as well as Travel Agencies and corporate clients(external) to solve reservations & ticketing issue and request.
- Manage, Investigate and respond to Travel agencies and customers feedback through email.
- Pre-flight preparation including reviewing of booked loads, re-accommodation and call-out to Travel agencies and customers.

Administration
- - Sales administration and reporting.

 
Job Requirements
-- A graduate degree from a recognised university.
- Excellent communicator and good interpersonal skills.
- Fluent in Bangla and English (spoken & written)
- Strong customer service orientation.
- Able to work under pressure in a fast-paced environment.
- Possess strong problem-solving and analytical skills.
- Results-focused individual who can work both independently and an effective team-player.
- Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
- Fresh graduates are welcome to apply.

Reporting Structure
- Successful candidate will be hired under Singapore Airlines’ GSA, Saimon Global Ltd, and will report directly to Station Manager Dhaka.

Salary
- Per company’s policy
Compensation & Other Benefits
- Allowances: Meal, transport, uniform, medical
- Salary review: Annual
- Festival bonuses: 2 yearly
- Staff Travel benefits

Key Dates
Application Deadline: 4th May 2025

You may email your CV to info@saimonglobal.com